Work

Get a deeper look into the work I have accomplished to learn more about my design approach.

/allyscan

Generative AI, Accessibility, Prompt Design

Checking learning copy for plain language, idioms, ableism, and inclusive framing by eye can be slow and easy to miss. An AI skill runs the same review in minutes, prioritized from must-fix to optional.

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Insight Synthesis Prompt

Generative AI, Data Analysis, Prompt Design

Big decisions often ride on messy inputs: interviews, feedback, and data from every direction. The insight is in there. Pulling it out by hand is slow and easy to skew. A reusable prompt synthesizes the sources into structured, evidence-backed findings and adapts to whatever question you point it at.

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Webistia Customer Care Skill Building Program

Curriculum Design, Chatbot, Scenario-based

Learning

Webistia’s customer services scores and product sales have been down for 14 months now and the company is determined to improve these numbers.

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The LAZ Way

Video Production, eLearning Development

The L&D Team wants to revamp a masterclass workshop for managers to reduce training time and support adoption after the training. The original workshop is split into two segments: a refresher and a core masterclass segment, totaling 8-9 hours.

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Expresso

eLearning Development, Game-based Learning

A local coffeehouse supervisor noticed that their new part-time baristas kept getting orders wrong, leading to inventory waste. Although these baristas had undergone hands-on training before starting their job, they tend to become overwhelmed during busy hours.

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