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The LAZ Way

Overview

In 2022, Lazada, the leading e-commerce company in the Philippines, launched an organizational transformation. In line with this transformation, learning initiatives are being deployed to adopt new ways of working. The L&D Team wants to revamp a masterclass workshop for managers to reduce training time and support adoption after the training. The original workshop is split into two segments: a refresher and a core masterclass segment, totaling 8-9 hours.

Approach

We reviewed the learning design of the workshop and identified opportunities for self-paced or offline activities. The team determined that the pre-workshop segment, which served as a refresher of the previous three learning sessions, could be converted into an eLearning module.

As the ID volunteer, I was tasked with designing and developing the eLearning module. With the SME's help and materials from the other three learning sessions, I created a list of topics discussed in the workshops, reviewed the workshop surveys, and noted some challenges encountered during the live sessions. These datasets helped me structure the videos and assessments required for the module.

My design approach aimed to simplify complex processes and concepts and make them straightforward, recognizing that this eLearning module was only a component of a broader workshop series. In addition, I incorporated formative and summative assessments to reinforce the new information and ensure participants are ready for the masterclass workshop.

Solution

The finished product is a 45-minute eLearning module featuring four explainer videos that can be utilized as standalone learning resources for all employees, not just the managers attending the masterclass workshop. The module also includes knowledge checks for each topic and a summative assessment to confirm the preparedness of masterclass participants. The L&D Team cascades this pre-workshop module to the participants two weeks prior to the workshop date. 

Toolkit

  • Articulate Storyline

  • Vyond

  • WellSaid Labs

  • Audacity

© 2026 by Luzee Bautista

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